Practice Management
JOANNE CHILTON
Practice Manager
Joanne is involved in managing all the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care,human resources,finance,patient safety,premises and equipment and information technology. The practice manager supports the Partners and other medical professionals helping develop extended services to enhance patient care.
JILL SWEENEY
Deputy Practice Manager
Jill works alongside Joanne supporting her and is able to deal with any queries in Joanne's absence
Doctors
DR SIMON HALL
MB, ChB, BSc (Hons) (1993 Manchester) JCTGP
DR ELIZABETH JACOB
MBBS, MD, DFSRH, MRCGP
DR MICHAEL HOLLAND
MB BS 2016
DR RAGHAVENDRA EERANTI
Male
Nurse Practitioners
ZAHIRAH MOHAMMED
Zahirah is an Advanced Nurse Practitioner who works alongside the doctors and nurses. She is able to consult with patients for a range of conditions including chest problems, urinary problems, gynaecology problems, ear, skin and eye problems, coughs, colds and sore throats.
Nurses
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, injections, travel vaccinations, immunisations,weight management smoking cessation, healthy living advice, blood pressure checks Ecg, 24hr blood pressure monitoring and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Nursing Associate
Sees patients for: blood tests, contraception, ECGs, Smear tests, Blood Pressure checks, Annual Reviews, Baby Immunisations, Vitamin B12 injections
Healthcare Assistants
Paramedic Practitioner
Our Paramedic Practitioners can diagnose and treat many minor injuries and illnesses. They work alongside the GP team to see and advise patients for a wide range of issues
MSK Specialist
Alisha is the first contact musculoskeletal practitioner, so she can see anyone who calls up/e-consult regarding msk conditions such as back/neck pain, joint, muscle, ligament on tendon issues etc. Her background is in orthopedics so is also happy to chat through x-ray, ultrasounds, MR results with patients.
She has the same referral rights as the GP's so can send patient's for bloods, x-ray, USS, nerve conduction studies etc and also refer patient's to secondary care to orthopaedics, rheumatology, neurology, pain clinic if needed.
IT Manager
Giulietta is the IT Manager. She ensures our clinical system and in practice systems run smoothly and provides support to the Deputy and Practice Manager
Secretaries
Debbie is secretary for the practice. She processes all referrals, liaises with external health service providers, deals with patient queries and supports the general admin team
Receptionist/Health Navigators
Our Health Navigators are Eleanor, Jordan, Sammie and Chelsea. They provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient referrals on the Choose & Book System and general administration duties.
Please remember that our Receptionist/Health Navigators are following directions from the partners of the practice
Pharmacist
Our Clinical Pharmacists Team work with our practice, to help support the GP Workforce. They work as part of a larger pharmacy team, deployed all over Bolton, to help support practices in delivering better patient outcomes. Their current role in our Practice is very varied but her main focus is around medication itself and supporting patients in making sure they get the best from their medication. They should be the first point of contact at the practice to help any patients who have a query or issue with their medications, including, being able to synchronise repeat medications which run out at different times. They are able to consult with patients and will liaise with the GP if there are any issues.
Social Prescribers
We have three Social Prescribers working with the Practice, Julie Wright, Alison Lowe and Hannah Livesey.. Social Prescribers have time to chat to you about what is effecting your health and wellbeing and can help you come up with a plan to take control of your wellbeing and find the right support. Please contact Reception to be referred to a Social Prescriber
Health Improvement Practitioners
Jade and Julie are the Health Improvement Practitioners at the practice. They help people to develop healthier behaviour and lifestyles in their own local communities. They offer practical support to change their behaviour to achieve their own choices and goals.
The exact role will depend upon the needs of the community in which they work, but typically would involve:
• Performing Over 40 NHS Health Checks
• Review of patients with High Risk of Cardiovascular Disease
• Review of patients who are At Risk of Diabetes
• Encouraging patients to stop smoking
• Encouraging patients to participate in increased physical activity
• Encouraging patients to eat more healthily and lose weight (if necessary)
• Encouraging patients to drink sensibly
• Their role will soon include being involved in the care and management of newly diagnosed diabetic patients and health assessments for patients with mild – moderate COPD (Chronic Obstructive Pulmonary Disease), with a view to improving their health and lifestyle.
GP Assistant
Emily is the GP Assistant for the practice. She works within the Admin team processing hospital correspondence, contacting patients and providing other admin support
Care Co-Ordinator
Summer is the Care Co-ordinator at the practice. She contacts patients with regard to Annual Reviews, Health Checks, and Vaccinations, supporting patients to have a suitable appointment