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Noticeboard

Please see our opening times for the Christmas and New Year period - on behalf of all the doctors and staff we want to wish all our patients a Merry Christmas and a Happy New Year!


Our Reception team now triage every call by asking you a few questions regarding the nature of your appointment.  This is so they can navigate you to the best clinician in our team to treat you.  As our team is expanding this may not by a doctor. Please try to help them by giving us as much information as possible as to why you would like an appointment.


We would like to welcome Sam Barker  to our clinical team.  Sam joins us as a mental health nurse who will be able to see our patients with any mental health problems including depression, anxiety, stress etc.  


We would like to welcome Dr Faatima Bala to our clinical team.  Dr Bala joins us as a permanent salaried GP working 6 sessions per week.  


Following the new GDPR rules that came into force on 25th May we have updated our privacy notice.  This can be found on the link below or in the Privacy Notice section of the website.


We will be recalling all our patients for their annual chronic disease review starting 1st April.  You may receive a text appointment or letter inviting you to attend.  We have arranged our clinic reviews so that, where possible, one review appointment will cover all the chronic diseases you may have.  Please attend this review even if you are seen regularly by the doctor or attend the hospital for this condition. 


Access to Medical Records

Access to Medical Records

Subject Access Requests (SAR)

In accordance with the Data Protection Act 1998 and the Access to Health Records Act, patients may request to see their medical records.  No information will be released without the patient consent unless we are legally obliged to do so.

Subject Access Requests (SAR) Making a request for personal information under the Data Protection Act 1998

1. Download the relevant SAR form here

If you wish to make a request f r ‘personal data’ under the Data Protection Act (DPA) 1998 you must do so in writing or by completing the Subject Access Request (SAR) form. Please supply as much detail as possible in order that we provide the most relevant information in relation to your request.

2. On collection you must provide documents to verify your ID

The Data Protection Act places a legal obligation on the Practice to ensure we do not supply any information unless we have received:

  • a request in writing, and
  • further information in order to satisfy ourselves as to the identity of the person making a request.

3. Send your request by post

Send your completed SAR form to:

Stable Fold Surgery

119 Church Street

Westhoughton

Bolton

BL5 3SF

 

How much will it cost?

As a Data Controller of personal information, the practice charge the maximum £10 fee for dealing with a subject access request for electronic records. There are special rules that apply to fees for access to manual health records (for example those records which fall under the Lloyd George envelope category).

To provide copies of patient health records the maximum costs are:

  • Health records held electronically: up to a maximum £10 charge.
  • Health records held in part electronically and in part on other media (paper, x-ray film): up to a maximum £50 charge.
  • Health records held totally on other media: up to a maximum £50 charge.

How long will it take?

Section 7 of the Data Protection Act places a statutory obligation on organisations to respond to such requests within 40 calendar days; we will however endeavour to respond to your request in line with the Department of Health guidance of 21 days.

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Your Medical Records when Leaving the Practice

It is very important that you are registered with a doctor near to where you live. We encourage patients to do this as soon as possible if they move out of the practice area.  Once you have re-registered with a new GP, your medical records will be forwarded on to them via NHS England. 

If you move to a GP surgery that uses the same clinical computer system to us, your electronic medical record will be available to them as soon as they register you at the practice. This is called GP2GP and is already in use between practices using the same clinical system.  

GP Health Records for un-registered or deceased individuals

NHS England is the data controller of GP health records where an individual is currently not registered with a GP or is deceased. These records are held by Primary Care Support England (PCSE) on behalf of NHS England. You can find the application form and details of where to send your request on the PCSE website.

You can find more information about accessing health records on the NHS Choices website.

 



 
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