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Noticeboard

Please see our opening times for the Christmas and New Year period - on behalf of all the doctors and staff we want to wish all our patients a Merry Christmas and a Happy New Year!


Our Reception team now triage every call by asking you a few questions regarding the nature of your appointment.  This is so they can navigate you to the best clinician in our team to treat you.  As our team is expanding this may not by a doctor. Please try to help them by giving us as much information as possible as to why you would like an appointment.


We would like to welcome Sam Barker  to our clinical team.  Sam joins us as a mental health nurse who will be able to see our patients with any mental health problems including depression, anxiety, stress etc.  


We would like to welcome Dr Faatima Bala to our clinical team.  Dr Bala joins us as a permanent salaried GP working 6 sessions per week.  


Following the new GDPR rules that came into force on 25th May we have updated our privacy notice.  This can be found on the link below or in the Privacy Notice section of the website.


We will be recalling all our patients for their annual chronic disease review starting 1st April.  You may receive a text appointment or letter inviting you to attend.  We have arranged our clinic reviews so that, where possible, one review appointment will cover all the chronic diseases you may have.  Please attend this review even if you are seen regularly by the doctor or attend the hospital for this condition. 


Access for All

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read.

We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01942 813678.

The Accessible Information Standard in our NHS contract directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss.

The Accessible Information Standard directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of our patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss.

 
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